FAQ
Q
You have sales target finished amount requirement to the distributor?
Welcome to discuss the topic, and every country with different policy. Pls contact us anytime.
Q
Can I transfer the money to you then you pay to other supplier?
Yes, we assit customer collect bulk products/parts.
Q
Can I delivery the goods from other supplier to your factory? Then load together?
Yes, Just advsie in advance.
Q
Can the equipment be installed under hot weather?
Yes, Pneumatic is easy to assemble.
Q
Can Your products be installed under the cold weather?
Yes, Pneumatic is easy to assemble.
Q
Do You have office in shanghai or guangzhou that i can visit?
We have office and manufacture both in Ningbo.
Q
Can I only buy some spare parts from you?
Sure, welcome trial order to start the frist step.
Q
Can you send your equipment to my warehouse in guangzhou?
Yes, before order advise the delivery address.
Q
How long it takes you to provide the designing options for us?
Round 7 days
Q
How do you pack the equipment?
Follow customer requirment
Q
Can you can design the equipment according to our size?
We specialized customized servise for all customer.
Q
How many years have your company made this kind of equipment?
Our engineer major in the products over 20yesra.
Q
How many staffs do you have in your factory?
50-100
Q
Do you have any real project pictures of the equipment?
Yes, if you need we wish to send you .
Q
How far is your factory from the city hotel?
3-5 Kilometre from our manufacturer.
Q
How far is your factory from the airport?
18 kilometre
Q
How long it will take from guangzhou to your factory?
2.5 hours
Q
Where is your factory located?
Fenghua Ningbo
Q
Do you provide free spare parts ?
Warranty 1-3years, during the term, we'll offer free parts.
Q
Do you have detailed and professional installation manual?
Each part with instruction if you need.
Q
If OEM is acceptable?
Yes, we also offer ODM service
Q
Do you provide sample? Free or charge?
Yes, after order refund the sample fee.
Q
What is your MOQ?
The MOQ based vary products, pls no hesitate to check with us.
Q
Are you a trading company or a manufacturer?
We're production and trade, welcome visit us.
Q
How long is your delivery time?
Available item only 1-2days, customized after confirm
Q
How many production lines in your factory?
Standard production 3 lines.
Q
Do you provide after-sales service?
Yes, we have provode field installation, commissioning and training.
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